How to Open a Client Account
The first question you must answer is whether you need to open a client account. If your business expects to file notices of security interest in the filing office on a regular basis, you will find it convenient to open a client account for it. If, however, you expect to file a notice or request a certified search report only once or infrequently, you should not open a client account. You may, instead, determine the fee by clicking the Fees button on the Welcome page, and make the payment to the nearest branch of Acleda Bank. The bank will give you a receipt with a number that you may enter when logging in to the filing office website to file a notice or request a certified search report.
If your business becomes a client of the filing office, the account may have any number of individual authorized users (for example, managers, loan or credit officers, accountants, etc.). At least one of those authorized users will be designated as a client security administrator, which means that the user will have additional rights beyond those of general users. Those rights will include the right to add or delete authorized users, and to update information about the client account (for example, an address change). General users will have the right to file notices, search for notices and change their own passwords.
A client is responsible for the security practices of its users and for all fees charged for transactions by its users.
The filing office will provide a monthly statement to each client on the filing office website, and will send an e-mail notification to the client that the statement is available. Only authorized users of the client account may view the statement. The client must pay the amount due within 30 days after the statement date. If it fails to do so, the filing office will suspend the client's right to charge fees to the account until the amount is paid. An authorized user may view the client account information, current balance and prior statements at any time.